Our recommendations for a stable and functional system are as follow:
1- Uninterrupted high-speed internet (at least 8mbps for a small size business and up to 50mbps or higher for a very big and busy restaurant– WIFI or wired network)
2- Available 3G or 4G mobile networks* for customers to use the app. However, they can use the respective restaurant’s free WIFI if they wish to do so.
* If your restaurant is in a location not covered by some mobile service providers, then you may choose to install a signal booster.
3- At least one PC (Windows 7 or higher) for a small business*. We recommend touchscreen LCD monitors and at least one tablet available in the restaurant for getting table-side orders from customers who may prefer physical menu or do not use Android or iOS phones.
* In a big restaurant having many sections in the kitchen, you need more devices; we recommend using PC only for the cashier or management and using tablets for the rest.
Please check the working temperature of the tablet or the LCD monitor stated by its manufacturer before using it in a hot kitchen. Also, you may need to mount them on the wall and have them always being charged.
4- You need to have EFPOS terminal from your bank to process card payments in case “Pay By App” is not the customer’s choice or not available in your Menumiz plan.
5- You will need a normal printer to print QR codes. (color printing preferred)
6- You will need a 58mm or 80mm thermal printer (as a cloud printer) should you wish to issue paper bills or paper order list for the kitchen.
7- You will need an RJ11 compatible cash drawer should you prefer to use Menumiz cash management system.
8- You may need also a scanner* (e.g. CCD scanner) to scan barcodes from the mobile screens to process payment at the cashier. Nevertheless, you can ignore the barcode and proceed the bill manually by retrieving them using table numbers.
* Please remember that not all scanners can scan a mobile screen, you need to check this feature with your hardware supplier.