The Service Charge Configuration feature allows businesses to customize and apply service charges to various sales channels, such as Dine-In, Takeaway, Delivery, and In-Room Dining.
This setup ensures flexibility in managing charges while tailoring them to specific scenarios. Below is a breakdown of the options available for each channel:
Dine In
- Options:
- Add Service Charge to Your Bill: Enables or disables the application of a service charge for dine-in orders.
- Apply Service Charge as a Flat Rate: Allows businesses to charge a fixed amount instead of a percentage.
- Apply Tax on Service Charge: Determines whether tax is calculated on top of the service charge.
- Service Charge Rate:
- Businesses can set a percentage-based or flat rate service charge for dine-in customers, with a maximum limit of 25% or $25, respectively.
- Dynamic Service Charge Options:
- Enable Dynamic Service Charge Rate: Adjusts the rate based on different schedules or specific timeframes (e.g., weekends or holidays).
- Setup for Every Day: Allows configuration of dynamic rates for all-day or specific schedules, ensuring maximum customization.
Takeaway
Options:
- Add Service Charge to Your Bill: Enables or disables the application of a service charge for dine-in orders.
- Apply Service Charge as a Flat Rate: Allows businesses to charge a fixed amount instead of a percentage.
- Apply Tax on Service Charge: Determines whether tax is calculated on top of the service charge.
Service Charge Rate:
- Businesses can set a percentage-based service or flat rate charge for takeaway customers, with a maximum limit of 25% or $25, respectively.
Dynamic Service Charge Options:
- Enable Dynamic Service Charge Rate: Adjusts the rate based on different schedules or specific timeframes (e.g., weekends or holidays).
- Setup for Every Day: Allows configuration of dynamic rates for all-day or specific schedules, ensuring maximum customization.
Delivery
Options:
- Add Service Charge to Your Bill: Enables or disables the application of a service charge for dine-in orders.
- Apply Service Charge as a Flat Rate: Allows businesses to charge a fixed amount instead of a percentage.
- Apply Tax on Service Charge: Determines whether tax is calculated on top of the service charge.
Service Charge Rate:
- Businesses can set a percentage-based or flat rate service charge for delivery customers, with a maximum limit of 25% or $25, respectively.
Dynamic Service Charge Options:
- Enable Dynamic Service Charge Rate: Adjusts the rate based on different schedules or specific timeframes (e.g., weekends or holidays).
- Setup for Every Day: Allows configuration of dynamic rates for all-day or specific schedules, ensuring maximum customization.
In Room Dining
Options:
- Add Service Charge to Your Bill: Enables or disables the application of a service charge for dine-in orders.
- Apply Service Charge as a Flat Rate: Allows businesses to charge a fixed amount instead of a percentage.
- Apply Tax on Service Charge: Determines whether tax is calculated on top of the service charge.
Service Charge Rate:
- Businesses can set a percentage-based or flat rate service charge for In Room Dining customers, with a maximum limit of 25% or $25, respectively.
Dynamic Service Charge Options:
- Enable Dynamic Service Charge Rate: Adjusts the rate based on different schedules or specific timeframes (e.g., weekends or holidays).
- Setup for Every Day: Allows configuration of dynamic rates for all-day or specific schedules, ensuring maximum customization.