menumiz supports four models of Loyalty schemes all within its QR code ordering to give a motivation to customers to use the QR ordering while making it easier for the businesses to focus on more direct marketing. Available loyalty schemes are as below:

• Bill history (Applying Discount based on previous spending amount in the past)
• Bill amount (Applying discount based on a minimum spending amount)
• Visit history (Applying discount based on number of the visits in the past)
• Free item (Order some specific items to get some free items)

NOTE:

1. The first three models rely on existing discount coupons to function. Therefore, you need to create discounts first (QR-code order based discounts) before adding the loyalty program.
2. Make sure the validity of the discount coupon is longer than the period of the loyalty campaign.
3. For In-Room Dining, only free item or bill amount logic is available (no visit-based loyalty program is available, as guests won’t be in the hotel for long period of time)

Step By step guide

Step 1: Create related discount coupons you want to apply in the loyalty program

Step 2 : Go to loyalty module and click add , give it a name and determine the validity period

Step 3: Select the loyalty model

Step 4: Based on your selected model, you must fill up a form, if this is Bill history, Bill amount or visit history , you would need to select an available discount campaign from the menu to apply in the loyalty.

IMPORTANT: Items under the FREE model scheme are all main dishes. Add-ons or side dishes cannot be assigned here. If you need a side dish or add-on to be used here, you must recreate them as main dishes (duplicate).

NOTE: Any loyalty model relying on past data, such as the number of visits or total spending, is available only to registered menumiz™ diners (customers who register with the menumiz™ guest app).

NOTE: Loyalty schemes are not offered to TSO (cashier or tableside order).