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Customer Service Management

Here you will learn on customer service modules and its interfaces such as "Current Customers", "Customers' requests" or how to set up a Collection Screen counter.

  • Customers

    Menumiz has a fantastic customer service module which enables restaurants to monitor and check what is going on tables in real time as well as trace all previous records for each table. Customer is a...

  • Customers' Overview

    Customer's overview shows statistics about your customer and their orders. You can filter by time and date and generate a simple report which includes the following data: Total Number Of customers Mea...

  • Serving Queue

    Serving queue is very similar to Kitchen, having the same sections and functions, expect the fact that the orders in the serving queue have been sent by the kitchen for serving, not submitted by the c...

  • Customers' Requests

    Menumiz enables your customer to send their requests and ask for help while in the restaurant. There are some default requests such as need some water, need tissue and as well a customised text messag...

  • Collection Screen

    Collection Screen is a display-only page to show the order numbers in a queue and inform the customers if their order is pending or ready. It is usually used in busy fast food outlets where the order ...

  • Serving Clearance & Notifications

    Menumiz uses push notifications to send messages directly to the customer's device. The notifications will be displayed on the screen for a few seconds (subject to customers preferences) and also will...

  • Mounted Device

    A Mounted device is actually a tablet or iPad (or similar) assigned to a table which enables a customer who has not a smartphone or does not wish to use their own mobiles, to access the menus and subm...