Menumiz™ is a web-based platform and all records remain on the cloud. Hence, to use the system, you really won’t need any special hardware as long as you could open the Internet browser (Chrome) on a PC, laptop or tablet or a smartphone The number of these devices depends on you and the restaurant size and the workload.
Menumiz™ web based system is supported by Android 10 or later versions and iOS 13 , 14 , 15 and 16. We recommend Chrome or Firefox for a better user experience. Very small mobile screens are not recommened as the UI may look too congested.
Recommended by us:
Our recommendations for a stable and functional system are as follow:
1- Uninterrupted high-speed internet (at least 8mbps for a small size business and up to 50mbps or higher for a very big and busy restaurant– WIFI or wired network)
2- Available 3G , 4G or 5G mobile networks* for the customers to use Menumiz. However, they can use the respective restaurant’s free WIFI if they wish to do so.
* If your restaurant is in a location not covered by some mobile service providers, then you may choose to install a signal booster.
3- At least one PC or Laptop (Windows 7 or higher/Mac) for a small business*. We recommend touchscreen LCD monitors and at least one tablet available in the restaurant for getting table-side orders from customers who may prefer physical menu or do not use Android or iOS phones.
* In a big restaurant having many sections in the kitchen, you need more devices; we recommend using PC only for the cashier or management and using tablets for the rest.
Please check the working temperature of the tablet or the LCD monitor stated by its manufacturer before using it in a hot kitchen. Also, you may need to mount them on the wall and have them always being charged.
4- You need to have EFPOS terminal from your bank to process card payments in case “Menumiz Pay” is not the customer’s choice or not available in your Menumiz plan.
5- You will need a normal printer to print QR codes. (colour printing preferred)
6- You will need 80mm thermal printer (LAN ) compatible with ESC/POS protocol should you wish to issue paper bills or paper dockets for the kitchen.
NOTE: Receipt or docket Printing is supported from Menumiz POS mobile apps ( Android - iOS ) and also browser on Windows or app on Mac. (Browser doesn't support printing on Mac)
7- You will need an RJ11 compatible cash drawer should you prefer to use Menumiz cash management system.
8- You may need also a scanner* (e.g. a CCD scanner) to scan QR codes from the mobile screens to process payment at the cashier. Nevertheless, you can ignore the QR code and proceed the bill manually by retrieving them using table numbers or order numbrs.
* Please remember that not all scanners can scan a mobile screen, you need to check this feature with your hardware supplier