History of all "at counter transactions"  (All orders paid at the counter ) will be available in this section under History &  Refund. You start a refund  for each transaction in the list.


NOTE: Menumiz Pay transaction are not displayed in this page and you cannot refund a Menumiz Pay order from your side. Should you need a refund on such Payment, please contact our Menumiz Pay team at menumizpay@menumiz.com 

Menumiz currently supports only full refund on payments made at the counter. Menumiz Pay service refunds are not triggered from the restaurant side at this version of the system.


To start a refud go to: Main Dashbaord/Order Managet/History & Refund

1: Click to start a full refund

2: Click to see the bill (Print option)

Refund window


As per law, when refunding , you must ask and verify full name and contact of the customer and also enter the reason for refund. Refund must be in the same method payment was made ( cash , Card, e-Wallet).

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Orders History